Whether you have incredible products like at Apple or a great service business, it all comes down to fundamental trust and relationship-building… — Brandon Webb Copy Share Image
I had confidence that as long as we did our work well and were good to our customers, there would be no… — Sam Walton Copy Share Image
“Explain the value and justify the cost - People don’t mind paying; they just don’t like to overpay.” — Chris Murray Copy Share Image
The greatest accomplishment of a bartender lies in his ability to exactly suit his customer. . . — Harry Gordon Johnson Copy Share Image
As a business owner, what's the sense in having droves of followers and connections if you aren't able to turn them into… — Lewis Howes Copy Share Image
The more you know about your customers, the more you can provide to them information that is increasingly useful, relevant, and persuasive. — Jay Baer Copy Share Image
Focus on your customers and make that restaurant synonymous to where you are in terms of area. — Gordon Ramsay Copy Share Image
A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer. — Henry Ford Copy Share Image
As Members of Congress we can now engage with our constituents via online innovations like the Huffington Post, while a small business… — Ron Wyden Copy Share Image
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So we are at a… — Jeff Bezos Copy Share Image
Meanwhile, the empty forms of social behavior survive inappropriately in business situations. We all know that when a business sends its customers… — Judith Martin Copy Share Image
The best customers for us are the ones that present us with a new problem because chances are, if one customer has… — Michael Dell Copy Share Image
The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For… — Sandy Carter Copy Share Image
We have 11 great potato flavors, and customers have been clamoring for tortilla. For over a year, we worked to develop the… — Keith Belling Copy Share Image
Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because… — Tony Hsieh Copy Share Image
By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the… — Seth Godin Copy Share Image
I was getting a little bit bullied by guys who thought I was taking their customers, and it got to the point… — Tones and I Copy Share Image
Don't open a bar if you think all you need to be is social and greet the customers. You have to run… — Jon Taffer Copy Share Image
It all comes back to the basics. Serve customers the best-tasting food at a good value in a clean, comfortable restaurant, and… — Dave Thomas Copy Share Image
Literature is a vast bazaar where customers come to purchase everything except mirrors. — James Branch Cabell Copy Share Image
Customers don't measure you on how hard you tried, they measure you on what you deliver. — Steve Jobs Copy Share Image
Focus on executing to give maximum value to your customers. That means learning everything from financing to producing to marketing. — Tony Robbins Copy Share Image
If Edison was worried about his candle customers, he would have never invented the light bulb. — Nathan Fielder Copy Share Image
The ultimate compliment a customer can make to an organization about one of its marketing people is: "I'm not sure whether your… — Buck Rodgers Copy Share Image
Most companies don't want their data co-mingled with other customers. Small companies will tolerate it. — Larry Ellison Copy Share Image
We don't want to push our ideas on to customers, we simply want to make what they want. — Laura Ashley Copy Share Image
“Start-up teams must fall in love with the market and customers, not with their product.” — Cynthia Kocialski Copy Share Image
Your needs will be met once you can find a way of projecting energy and fulfilling someone else's need. — Stuart Wilde Copy Share Image
Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are… — J. Willard Marriott Copy Share Image
If you don't have trust inside your company, then you can't transfer it to your customers. — Roger Staubach Copy Share Image
Brokerage firms don't sell customers stock so much as they sell those horrible mutual funds — Michael Steinhardt Copy Share Image
The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing… — Susan Ward Copy Share Image
It's always great when you get a lot of people pushing themselves to do better, be better, invent better, better serve, better… — Steve Ballmer Copy Share Image
When you're a startup, your edge is that you don't have that many customers. So you can build a really strong relationship… — Justin Kan Copy Share Image
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is! — Tom Peters Copy Share Image
I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the… — Masaaki Imai Copy Share Image
The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related… — Leonard L. Berry Copy Share Image
For five hundred dollars, I'll name a subatomic particle after you. Some of my satisfied customers include Arthur C. Quark and George… — Scott Adams Copy Share Image
User habits are a competitive advantage. Products that change customer routines are less susceptible to attacks from other companies. — Nir Eyal Copy Share Image
Always welcome your customer's scorn. This rule says read the complaint letters. Categorize them. Decide how you are going to wipe them… — Michael J. Silverstein Copy Share Image
