Customers Quote by Leonard L. Berry

Customers dont expect you to be perfect. They do expect you to fix things when they go wrong.

— Donald Porter

“For most companies, customer experience is the single greatest predictor of whether customers will return—or defect to a competitor.”

— Harley Manning

“companies need to figure out what jobs customers want to get done and how they measure success in getting a job done before they…

— Anthony Ulwick

Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

— Don Porter

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”

— Mokokoma Mokhonoana

“Patience is crucial for customer service professionals.”

— Oscar Auliq-Ice

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers…

— Sanjay Kumar

Many companies talk about customer success, but how many actually put the customer first above all else, always?

— Clara Shih

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service…

— Sanjay Kumar

Customers can't always tell you what they want, but they can always tell you what's wrong.

— Carly Fiorina

“Customer is a very important key factor that every establishment big or small MUST recognize in other to succeed.”

— Abdulazeez Henry Musa

“Everything you do in customer development is centered around testing hypotheses.”

— Cindy Alvarez