Customer Quotes by Taavet Hinrikus

9 Customer quotes by Taavet Hinrikus

All Customer quotes Taavet Hinrikus’s page

Taavet Hinrikus provides nine brief reflections on the customer’s role in building sustainable businesses. The snippets are a handy reference for founders.

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No amount of PR works if you've got a bad product.

Taavet Hinrikus

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Scaling a business at speed can feel like an out of control roller-coaster.

Taavet Hinrikus

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There's one thing a CEO should always keep at the front of their mind, and that's customer needs.

Taavet Hinrikus

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Banks are really bad when it comes to building consumer-centred products.

Taavet Hinrikus

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Traditional consumer finance has been unfair for decades. Banks have had a monopoly on financial services and have been able to overcharge…

Taavet Hinrikus

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I think that's the beauty of being a private company: you get to choose when you disclose something. You can play it…

Taavet Hinrikus

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We built TransferWise focused on customer innovation. That means we build our product based first and foremost on our customers.

Taavet Hinrikus

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The financial crisis of 2008 created a seismic shift in the dynamics of trust in financial services. FinTech would have happened without…

Taavet Hinrikus

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People need the financial sector to be safe; people also need the financial sector to go through a massive phase of innovation.…

Taavet Hinrikus

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When a new hire is afraid to roll up their sleeves and get things done, it's a clear sign it's not going to work…

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There are so many instances in banking where 'free' simply doesn't mean free, whether it's opaque overdraft charges or credit card providers that are…

Taavet Hinrikus

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Building a business is a marathon, not a sprint. I don't believe it when people tell me they've been working 80-hour weeks for five…

Taavet Hinrikus

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In 2011, when we launched TransferWise, it was our frustration with banks not giving us what we wanted or needed as customers. The motivation…

Taavet Hinrikus

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Scaling a business at speed can feel like an out of control roller-coaster.

Taavet Hinrikus

Image

The financial crisis of 2008 created a seismic shift in the dynamics of trust in financial services. FinTech would have happened without the global…

Taavet Hinrikus

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Costs should always be presented up front so that consumers can make informed choices and get a fairer deal.

Taavet Hinrikus

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Securing and attracting the best talent is an obsession in the tech industry for good reason. It's your main asset; it's your edge.

Taavet Hinrikus

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Historically, people have flocked to Silicon Valley because of the belief that that's where the latest innovation is happening. It's a snowball effect.

Taavet Hinrikus

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Sometimes, companies are better placed than politicians and governments to make change happen. That doesn't mean that they should not be held to account…

Taavet Hinrikus

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A preoccupation with job title is an immediate giveaway that someone's priorities are not in line with the company's.

Taavet Hinrikus

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The growth of FinTech has been driven by adoption across age groups, but the demand from the millennial generation to innovate and think about…

Taavet Hinrikus

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As consumers in general, and with Millennials in particular, we're getting used to everything being cheaper, faster, better - and banks aren't keeping up.

Taavet Hinrikus

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There's always been a lot of interest in the tech community about how to foster innovation and creativity - both within a company but…

Taavet Hinrikus

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Traditional consumer finance has been unfair for decades. Banks have had a monopoly on financial services and have been able to overcharge and underserve…

Taavet Hinrikus

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