Entrepreneurs must be willing to be misunderstood for long periods of time. — Jeff Bezos Copy Share Image
You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature… — Jeff Bezos Copy Share Image
We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards. — Jeff Bezos Copy Share Image
If you're long-term oriented, customer interests and shareholder interests are aligned. — Jeff Bezos Copy Share Image
We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much… — Jeff Bezos Copy Share Image
If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right. — Jeff Bezos Copy Share Image
If you're going to invest in an Internet stock, you must be a long-term investor. — Jeff Bezos Copy Share Image
Your brand is formed primarily, not by what your company says about itself, but what the company does. — Jeff Bezos Copy Share Image
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. — Jeff Bezos Copy Share Image
On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes:… — Jeff Bezos Copy Share Image
The three most important things in retail are location, location, location. The three most important things for our consumer business are technology,… — Jeff Bezos Copy Share Image
There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally… — Jeff Bezos Copy Share Image
If you look at academic studies, you can see that stock prices are most closely correlated with cash flow. It's such a… — Jeff Bezos Copy Share Image
There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or… — Jeff Bezos Copy Share Image
If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be… — Jeff Bezos Copy Share Image
It’s very important for entrepreneurs to be realistic. So if you believe on that first day while you’re writing the business plan… — Jeff Bezos Copy Share Image
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So we are at a… — Jeff Bezos Copy Share Image
Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share… — Jeff Bezos Copy Share Image
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. — Jeff Bezos Copy Share Image
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company. — Jeff Bezos Copy Share Image
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. — Jeff Bezos Copy Share Image
If you have a business model that relies on customers being misinformed, you better start working on changing your business model. — Jeff Bezos Copy Share Image
In this industry, there's a lot of cases of being a competitor in one way, but you're often a customer and a… — Jeff Bezos Copy Share Image
We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the… — Jeff Bezos Copy Share Image
We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to… — Jeff Bezos Copy Share Image
Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins,… — Jeff Bezos Copy Share Image
I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we… — Jeff Bezos Copy Share Image
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because,… — Jeff Bezos Copy Share Image
The death knell for any enterprise is to glorify the past -- no matter how good it was. — Jeff Bezos Copy Share Image
People who are right most of the time are people who change their minds often — Jeff Bezos Copy Share Image
We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork. — Jeff Bezos Copy Share Image
If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about. — Jeff Bezos Copy Share Image
We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards. — Jeff Bezos Copy Share Image
