We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards. — Jeff Bezos Copy Share Image
We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much… — Jeff Bezos Copy Share Image
If you're long-term oriented, customer interests and shareholder interests are aligned. — Jeff Bezos Copy Share Image
One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find… — Jeff Bezos Copy Share Image
Above all else, align with customers. Win when they win. Win only when they win. — Jeff Bezos Copy Share Image
We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the… — Jeff Bezos Copy Share Image
We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent. — Jeff Bezos Copy Share Image
I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess… — Jeff Bezos Copy Share Image
There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or… — Jeff Bezos Copy Share Image
If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be… — Jeff Bezos Copy Share Image
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make… — Jeff Bezos Copy Share Image
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well… — Jeff Bezos Copy Share Image
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the… — Jeff Bezos Copy Share Image
I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we… — Jeff Bezos Copy Share Image
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their… — Jeff Bezos Copy Share Image
We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe… — Jeff Bezos Copy Share Image
I'm a big fan of all-you-can-eat plans, because they're simpler for customers. — Jeff Bezos Copy Share Image
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. — Jeff Bezos Copy Share Image
All businesses need to be young forever. If your customer base ages with you, you're Woolworth's. — Jeff Bezos Copy Share Image
You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature… — Jeff Bezos Copy Share Image
If there’s one reason we have done better than of our peers in the Internet space over the last six years, it… — Jeff Bezos Copy Share Image
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company. — Jeff Bezos Copy Share Image
If you have a business model that relies on customers being misinformed, you better start working on changing your business model. — Jeff Bezos Copy Share Image
But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I… — Jeff Bezos Copy Share Image
There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally… — Jeff Bezos Copy Share Image
... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're… — Jeff Bezos Copy Share Image
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So we are at a… — Jeff Bezos Copy Share Image
I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention… — Jeff Bezos Copy Share Image
Amazon Pages and Amazon Upgrade leverage Amazon's existing 'Search Inside the Book' technology to give customers unusual flexibility in how they buy… — Jeff Bezos Copy Share Image
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because,… — Jeff Bezos Copy Share Image
The death knell for any enterprise is to glorify the past -- no matter how good it was. — Jeff Bezos Copy Share Image
People who are right most of the time are people who change their minds often — Jeff Bezos Copy Share Image
We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork. — Jeff Bezos Copy Share Image
If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about. — Jeff Bezos Copy Share Image
We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards. — Jeff Bezos Copy Share Image
![“When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.” quote by Jeff Bezos](https://sms4smile.com/quotes/img-quotes/e48/jeff-bezos-1193_behalf_when-competitors-are-in-the-shower-in-th_305405.jpg)
