I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well… — Jeff Bezos Copy Share Image
Part of company culture is path-dependent. It’s the lessons you learn along the way. — Jeff Bezos Copy Share Image
If you invent frequently and are willing to fail, then you never get to that point where you really need to bet… — Jeff Bezos Copy Share Image
For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the… — Jeff Bezos Copy Share Image
We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company. — Jeff Bezos Copy Share Image
If everything you do needs to work on a three-year time horizon, then you’re competing against a lot of people, But if… — Jeff Bezos Copy Share Image
The balance of power is shifting toward consumers and away from companies The right way to respond to this if you are… — Jeff Bezos Copy Share Image
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. — Jeff Bezos Copy Share Image
I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we… — Jeff Bezos Copy Share Image
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So we are at a… — Jeff Bezos Copy Share Image
I'm going to go do this crazy thing. I'm going to start this company selling books online. — Jeff Bezos Copy Share Image
You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want… — Jeff Bezos Copy Share Image
A company shouldn't get addicted to being shiny, because shiny doesn't last. — Jeff Bezos Copy Share Image
... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're… — Jeff Bezos Copy Share Image
Your brand is formed primarily, not by what your company says about itself, but what the company does. — Jeff Bezos Copy Share Image
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company. — Jeff Bezos Copy Share Image
There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally… — Jeff Bezos Copy Share Image
Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies. — Jeff Bezos Copy Share Image
One of the things that I hope will distinguish Amazon.com is that we continue to be a company that defies easy analogy.… — Jeff Bezos Copy Share Image
If you only do things where you know the answer in advance, your company goes away. — Jeff Bezos Copy Share Image
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because,… — Jeff Bezos Copy Share Image
The death knell for any enterprise is to glorify the past -- no matter how good it was. — Jeff Bezos Copy Share Image
People who are right most of the time are people who change their minds often — Jeff Bezos Copy Share Image
We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork. — Jeff Bezos Copy Share Image
If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about. — Jeff Bezos Copy Share Image
We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards. — Jeff Bezos Copy Share Image