If you think customers are impatient in New York, wait to you see how impatient they are here in L.A. — Gordon Ramsay Copy Share Image
The bottom line - customers want delicious food served quickly in an interactive format, and they are increasingly unwilling to compromise. — Steve Ells Copy Share Image
Epic has prided itself on providing software directly to customers ever since I started mailing floppy disks in 1991. — Tim Sweeney Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
I'm thrilled to be joining Gap Inc., a company that understands the importance of integrating technology and retail in ways that improve… — Padmasree Warrior Copy Share Image
Your number one customers are your people. Look after employees first and then customers last. — Ian Hutchinson Copy Share Image
The majority of women commit the strategic error of attempting to excel in a maximum of fields in order to satisfy all… — Christiane Collange Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer Copy Share Image
Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It… — Peter Drucker Copy Share Image
In software, we rarely have meaningful requirements. Even if we do, the only measure of success that matters is whether our solution… — Jeff Atwood Copy Share Image
If you deal with every customer in the same way, you will only close 25 to 30 percent of your contacts, because… — Rod Nichols Copy Share Image
Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive,… — Anne M. Mulcahy Copy Share Image
What I think about derivatives is if every institution that owns or trades them is properly margined and marked to market, including… — Paul Singer Copy Share Image
In the theater, I've found that, in general, reaction and laughter come easier at an evening performance, when the audience is more… — Beatrice Lillie Copy Share Image
Unions inherently create an 'us versus them' dynamic that makes winning against a company's management the top goal, not serving customers, innovating,… — Sarah Lacy Copy Share Image
We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per… — Herb Kelleher Copy Share Image
I give permission for IBM, its customers, partners, and minions, to use JSLint for evil. — Douglas Crockford Copy Share Image
We assumed the customers were smart and that they'll buy what they like, not what the ads tell them to buy. — Renzo Rosso Copy Share Image
Loyal employees in any company create loyal customers, who in turn create happy shareholders. — Richard Branson Copy Share Image
I'd rather spend money on things that improve the customer experience than on marketing. — Tony Hsieh Copy Share Image
Our customers, system, and shareholders are best served when we direct our focus and energy towards executing against these critical customer expectations. — Steve Easterbrook Copy Share Image
We want to be the go-to business for super-special daywear and eveningwear, to focus on what we are known for and what… — Giles Deacon Copy Share Image
Making loans accessible to millions of the previously unbankable customers is a noble goal. Getting them hooked to such loans isn't. — Evgeny Morozov Copy Share Image
“Businesses fail either because they leave their customers or because their customer leave them !” — Andrew S. Grove Copy Share Image
Do your own market research; ask your last ten customers exactly why they bought from you. — Brian Tracy Copy Share Image
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement… — Harvey Mackay Copy Share Image
The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn. — Patrick Fitzgerald Copy Share Image
When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why?… — Zhang Jindong Copy Share Image
Customers want brands that are narrow in scope and distinguishable by a single word, the shorter the better. — Al Ries Copy Share Image
“Fundamentally, customers do not want choice; they just want exactly what they want.” — B. Joseph Pine II Copy Share Image
If you don't talk to your customers, how will you know how to talk to your customers? — Will Evans Copy Share Image
Remember the people you address are selfish, as we all are. They care nothing about your interests or profit. They seek service… — Claude C. Hopkins Copy Share Image
The next time you have a choice between chasing the charts (whichever charts you keep track of) and doing the work your… — Seth Copy Share Image
Meet customers where they are; question how to make the tools customers use more valuable, — Jack Dorsey Copy Share Image
If what we're really trying to do is stop the spread of HIV, we need to think about the customer. — Amy Lockwood Copy Share Image
We decided long ago that we didn't want Chipotle's success to be tied to the exploitation of animals, farmers, or the environment,… — Steve Ells Copy Share Image
Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the… — Paul Clitheroe Copy Share Image
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over… — W. Edwards Deming Copy Share Image
Being a smaller, nimbler company is better for our customers, employees and shareholders. — Ted Waitt Copy Share Image
Take some time to play around with segmentation. If you can pinpoint your best and worst customers it's well worth the time. — Des MacHale Copy Share Image
