The secret to sucessful customer service starts with YES! — Jeffrey Gitomer Customer Copy Share Image
Ignore people who tell you 'you can't' or try to discourage you. — Jeffrey Gitomer Discourage Copy Share Image
The secret to climbing up is to put your heart into your work. — Jeffrey Gitomer Climbing Copy Share Image
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success. — Jeffrey Gitomer Business Copy Share Image
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV. — Jeffrey Gitomer Cable Copy Share Image
If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to… — Jeffrey Gitomer Believe Copy Share Image
Failure is an event, not a person. Think of failure as 'it' and not 'me'. — Jeffrey Gitomer Events Copy Share Image
If you think that I'm nuts, you may be right. But I'm a nut with a positive attitude, baby! — Jeffrey Gitomer Attitude Copy Share Image
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple. — Jeffrey Gitomer Customers Copy Share Image
Sell yourself before you try to sell your company or your product. — Jeffrey Gitomer Business Copy Share Image
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you. — Jeffrey Gitomer Attitude Copy Share Image
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also… — Jeffrey Gitomer Attitude Copy Share Image
Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even… — Jeffrey Gitomer Belief Copy Share Image
If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious… — Jeffrey Gitomer Angry Copy Share Image
When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It's the highest praise your… — Jeffrey Gitomer About Copy Share Image
There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they… — Jeffrey Gitomer Edge Copy Share Image
Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very… — Jeffrey Gitomer Building Copy Share Image
Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking… — Jeffrey Gitomer Business Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer Customer Copy Share Image
The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion… — Jeffrey Gitomer Attitude Copy Share Image
If you find common subjects or interests with a prospect, you can establish a business friendship. Ask about a diploma or picture.… — Jeffrey Gitomer Asks Copy Share Image
“SALES CAFFEINE. Jeffrey's weekly e-zine, Sales Caffeine, is a sales wake-up call delivered every Tuesday morning to more than 300,000 subscribers worldwide,… — Jeffrey Gitomer Caffeine Copy Share Image
“I am the friendliest person in the world. I am the most enthusiastic person in the world. I am the most helpful… — Jeffrey Gitomer Enjoying life Copy Share Image
“ATTITUDE DRIVES ACTIONS. ACTIONS DRIVE RESULTS. RESULTS DRIVE LIFESTYLES. IF YOU DON'T LIKE YOUR LIFESTYLE, LOOK AT YOUR RESULTS. IF YOU DON'T… — Jeffrey Gitomer Attitude Copy Share Image
One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary… — Jeffrey Gitomer Aspect Copy Share Image
Friendly makes sales - and friendly generates repeat business. — Jeffrey Gitomer Business Copy Share Image
Your job is to meet the right people and read the right books. — Jeffrey Gitomer Book Copy Share Image
Courage is a self-inflicted quality that gains momentum every time you try it. — Jeffrey Gitomer Courage Copy Share Image
If you want to be the best salesperson, first you must be the best person. — Jeffrey Gitomer Being the best Copy Share Image
