“SALES CAFFEINE. Jeffrey's weekly e-zine, Sales Caffeine, is a sales wake-up call delivered every Tuesday morning to more than 300,000 subscribers worldwide,… — Jeffrey Gitomer Tuesday morning Copy Share Image
Writing is a key differentiator. I've used it for 14 years. Writing will not just lead to differentiation. Writing is the credibility… — Jeffrey Gitomer Buyers Copy Share Image
Once you discover what your attitude is, or isn't, you'll have a starting point and an understanding of how to move forward. — Jeffrey Gitomer Attitude Copy Share Image
The biggest mistake businesses make is advertising before they have become well known. — Jeffrey Gitomer Advertising Copy Share Image
The secret to sucessful customer service starts with YES! — Jeffrey Gitomer Customer service Copy Share Image
Accepting responsibility is the fulcrum point for succeeding at anything. — Jeffrey Gitomer Accepting Copy Share Image
If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to… — Jeffrey Gitomer Believe Copy Share Image
Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa. — Jeffrey Gitomer Bottom Copy Share Image
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple. — Jeffrey Gitomer Customers Copy Share Image
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV. — Jeffrey Gitomer Cable Copy Share Image
If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious… — Jeffrey Gitomer Angry Copy Share Image
Satisfied customers are apathetic. Loyal customers will be your advocate. — Jeffrey Gitomer Apathetic Copy Share Image
Courage is a self-inflicted quality that gains momentum every time you try it. — Jeffrey Gitomer Courage Copy Share Image
Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short… — Jeffrey Gitomer Caps Copy Share Image
There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they… — Jeffrey Gitomer Edge Copy Share Image
Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer Customer service Copy Share Image
Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process. — Jeffrey Gitomer Becoming Copy Share Image
I grew up in an upper-middle-class town with a population around 12,000. My high school held around a thousand kids. All smart.… — Jeffrey Gitomer Around Copy Share Image
One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary… — Jeffrey Gitomer Aspect Copy Share Image
There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second — Jeffrey Gitomer Firsts Copy Share Image
Every single person in every single company is either in sales or affects sales. Every single person in every single company is… — Jeffrey Gitomer Affects Copy Share Image
We use social media as an adjunct to my total media/market outreach. — Jeffrey Gitomer Investing Copy Share Image
