Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer Copy Share Image
Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even… — Jeffrey Gitomer Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer Copy Share Image
Every single person in every single company is either in sales or affects sales. Every single person in every single company is… — Jeffrey Gitomer Copy Share Image
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you? — Jeffrey Gitomer Copy Share Image
The key in mastering any kind of sales is switching statements about you and how great you are and what you do,… — Jeffrey Gitomer Copy Share Image
Some people serve with pride - because they 'want to' do and be their best; other people serve with disdain because they… — Jeffrey Gitomer Copy Share Image
Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to… — Jeffrey Gitomer Copy Share Image
The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your… — Jeffrey Gitomer Copy Share Image
If you want to be the best salesperson, first you must be the best person. — Jeffrey Gitomer Copy Share Image
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect. — Jeffrey Gitomer Copy Share Image
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition… — Jeffrey Gitomer Copy Share Image
The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard… — Jeffrey Gitomer Copy Share Image
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success. — Jeffrey Gitomer Copy Share Image
The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes. — Jeffrey Gitomer Copy Share Image
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with… — Jeffrey Gitomer Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way? — Jeffrey Gitomer Copy Share Image
