Affects Quote by Jeffrey Gitomer
“Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.”
About This Quote
Source Book: The Sales Advantage, 1995
Everyone in a business influences sales or service, directly or indirectly.
In simple terms: All roles impact revenue and customer experience.
Key Takeaway
Recognize and improve your influence on sales and service.
Themes
sales
service
business impact
collaboration
Mood
reflective
analytical
Type
business
motivational
When to use this quote
- marketing meetings
- customer support
- product development
- leadership training
- performance reviews
Key Concepts
value chain
customer experience
organizational behavior
Questions to Reflect On
- How can you measure your indirect impact on sales?
- What service improvements can you champion?
A Different Perspective
Assuming all influence is positive ignores negative impacts.
