People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How… — Jeffrey Gitomer Copy Share Image
People will try to rain on your parade because they have no parade of their own. — Jeffrey Gitomer Copy Share Image
The best way to learn how to become trustworthy is to study other trustworthy people. — Jeffrey Gitomer Copy Share Image
All things being equal, people want to do business with their friends. — Jeffrey Gitomer Copy Share Image
Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking… — Jeffrey Gitomer Copy Share Image
Most people will not do the hard work it takes to make success easy. Don't be like most people. — Jeffrey Gitomer Copy Share Image
To be a great leader of people - inspire them to follow you, not your rules. — Jeffrey Gitomer Copy Share Image
Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to… — Jeffrey Gitomer Copy Share Image
I put myself in front of people who can say yes to me, and I deliver value first. — Jeffrey Gitomer Copy Share Image
It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,'… — Jeffrey Gitomer Copy Share Image
When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even… — Jeffrey Gitomer Copy Share Image
Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what… — Jeffrey Gitomer Copy Share Image
Some people serve with pride - because they 'want to' do and be their best; other people serve with disdain because they… — Jeffrey Gitomer Copy Share Image
People aren't afraid of failure, they just don't know how to succeed. We are each responsible for our own success (or failure).… — Jeffrey Gitomer Copy Share Image
Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years. — Jeffrey Gitomer Copy Share Image
The best way to apologize is to let the customer vent first. Don't interrupt, just take notes and make empathetic noises. You… — Jeffrey Gitomer Copy Share Image
People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to… — Jeffrey Gitomer Copy Share Image
The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your… — Jeffrey Gitomer Copy Share Image
If you want to be the best salesperson, first you must be the best person. — Jeffrey Gitomer Copy Share Image
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect. — Jeffrey Gitomer Copy Share Image
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition… — Jeffrey Gitomer Copy Share Image
The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard… — Jeffrey Gitomer Copy Share Image
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success. — Jeffrey Gitomer Copy Share Image
The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes. — Jeffrey Gitomer Copy Share Image
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with… — Jeffrey Gitomer Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way? — Jeffrey Gitomer Copy Share Image
