What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also… — Jeffrey Gitomer Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer Copy Share Image
Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa. — Jeffrey Gitomer Copy Share Image
One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary… — Jeffrey Gitomer Copy Share Image
There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second — Jeffrey Gitomer Copy Share Image
The best way to learn how to become trustworthy is to study other trustworthy people. — Jeffrey Gitomer Copy Share Image
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment… — Jeffrey Gitomer Copy Share Image
Testimonials are the BEST way to beat down the price objection and win the sale. — Jeffrey Gitomer Copy Share Image
Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example. — Jeffrey Gitomer Copy Share Image
The only way to achieve your desires and dreams is to ACT ON THEM. The greater you trust in yourself, your beliefs,… — Jeffrey Gitomer Copy Share Image
When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even… — Jeffrey Gitomer Copy Share Image
Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what… — Jeffrey Gitomer Copy Share Image
The best way to do business with a liar is confront them with the truth. Tell them that you do business as… — Jeffrey Gitomer Copy Share Image
The best way to apologize is to let the customer vent first. Don't interrupt, just take notes and make empathetic noises. You… — Jeffrey Gitomer Copy Share Image
The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your… — Jeffrey Gitomer Copy Share Image
If you want to be the best salesperson, first you must be the best person. — Jeffrey Gitomer Copy Share Image
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect. — Jeffrey Gitomer Copy Share Image
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition… — Jeffrey Gitomer Copy Share Image
The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard… — Jeffrey Gitomer Copy Share Image
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success. — Jeffrey Gitomer Copy Share Image
The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes. — Jeffrey Gitomer Copy Share Image
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with… — Jeffrey Gitomer Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way? — Jeffrey Gitomer Copy Share Image
