Business Quote by Jeffrey Gitomer
“Friendly makes sales - and friendly generates repeat business.”
About This Quote
Source Book: Little Red Book of Selling, 2000
Being friendly builds trust, leading to sales and repeat customers.
In simple terms: Friendliness creates sales and loyalty.
Key Takeaway
Be genuinely friendly to grow business.
Themes
sales
relationships
trust
customer service
Mood
positive
encouraging
Type
motivational
practical
When to use this quote
- Retail
- networking
- client meetings
- customer support
Key Concepts
Social psychology
relationship marketing
Questions to Reflect On
- How can you balance friendliness with professionalism?
- What habits foster genuine friendliness?
A Different Perspective
Friendliness alone may not close deals without product value.
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