Ron Kaufman

Enthusiastic service providers create enthusiastic customers.

— Ron Kaufman

Convince people and you win their minds. Inspire people and you win their hearts.

— Ron Kaufman

The most valuable person is the one who cherishes the value in others.

— Ron Kaufman

Good customers want good quality service. Great customers want it even more.

— Ron Kaufman

Acting after being asked is compliance. Acting without being asked is kindness.

— Ron Kaufman

Are you moving forward, or just moving?

— Ron Kaufman

Create a compelling service vision. When people want to, they will.

— Ron Kaufman

A great leader makes what is visible in their mind, visible to all.

— Ron Kaufman

Developing great employees attracts great customers.

— Ron Kaufman

Plans turn promises into results and dreams into realities.

— Ron Kaufman

Sometimes we become so expert in our own domain, we forget that customers may be less familiar.

— Ron Kaufman

Silent customers can be deadly. Encourage them to complain.

— Ron Kaufman

If you want to be the best, find the best in others.

— Ron Kaufman

When you see the need, take the action.

— Ron Kaufman

Never rest on past success. Create something better.

— Ron Kaufman

Be confident enough to encourage confidence in others.

— Ron Kaufman

Don't wait. Tomorrow may be too late to do the things you can today.

— Ron Kaufman

If they're going to remember the problem, make sure they remember it fondly.

— Ron Kaufman

Give your customers what they want today, and help them see tomorrow.

— Ron Kaufman

Be the mirror in which people admire their true potential.

— Ron Kaufman

Make your upper limit, no limit.

— Ron Kaufman

When a customer asks what no one else has ever asked, pay close attention.

— Ron Kaufman

Let today's strong performance be your starting point for tomorrow.

— Ron Kaufman

Only a well-oiled machine runs smoothly.

— Ron Kaufman

Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to…

— Ron Kaufman