If they're going to remember the problem, make sure they remember it fondly. — Ron Kaufman Copy Share Image
If you want to interest people, make them think. If you want to inspire people, make them feel. — Ron Kaufman Copy Share Image
If you only give back what you get from other people, you're not giving as much as you can. — Ron Kaufman Copy Share Image
If you're always doing what you've always done, you'll never see (or become) what you could be! — Ron Kaufman Copy Share Image
If you were a customer, would you come back to buy your products or services? — Ron Kaufman Copy Share Image
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why. — Ron Kaufman Copy Share Image
Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying? — Ron Kaufman Copy Share Image
There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way… — Ron Kaufman Copy Share Image
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers. — Ron Kaufman Copy Share Image
If customers say you're just 'all right', you've not done enough, you've failed to delight. — Ron Kaufman Copy Share Image
If your customers have to ask you for it, you haven't been thinking far enough ahead. — Ron Kaufman Copy Share Image
Convince people and you win their minds. Inspire people and you win their hearts. — Ron Kaufman Copy Share Image
The most valuable person is the one who cherishes the value in others. — Ron Kaufman Copy Share Image
Good customers want good quality service. Great customers want it even more. — Ron Kaufman Copy Share Image
Acting after being asked is compliance. Acting without being asked is kindness. — Ron Kaufman Copy Share Image
Sometimes we become so expert in our own domain, we forget that customers may be less familiar. — Ron Kaufman Copy Share Image