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Culture Quote by Ron Kaufman

“Developing great employees attracts great customers.” quote by Ron Kaufman
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“Developing great employees attracts great customers.”

Ron Kaufman

About This Quote

Source Book: "Uplifting Service" by Ron Kaufman, 2005

Investing in employee development creates better service, which attracts quality customers.

In simple terms: Good employees bring good customers.

Key Takeaway

Develop staff to grow business.

Themes

leadership customer service employee development

Mood

inspirational practical

Type

business motivational

When to use this quote

  • training programs
  • performance reviews
  • customer feedback loops
  • team building

Key Concepts

human capital service quality

Questions to Reflect On

  • What training yields the best customer impact?
  • How to measure employee growth?
A Different Perspective

Development costs can be high and ROI uncertain.

2.1 out of 5 (4 ratings)

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