Culture Quotes by Ron Kaufman

Are you doing only what you must or doing all you can?

— Ron Kaufman

Q: When you are already in the lead, how do you to stay ahead?

— Ron Kaufman

Never rest on past success. Create something better.

— Ron Kaufman

Quality is more than a promise, it's genuine performance.

— Ron Kaufman

Developing great employees attracts great customers.

— Ron Kaufman

Reaching out takes nothing more than a smile.

— Ron Kaufman

Service is the ultimate edge. Keep it sharp.

— Ron Kaufman

Focus not on who you are, but on what you can do for others.

— Ron Kaufman

Making an honest mistake is acceptable. Failing to fix it is not.

— Ron Kaufman

Life is not a solitary activity. Live well by living for others.

— Ron Kaufman

If customers say you're just 'all right', you've not done enough, you've failed to delight.

— Ron Kaufman

When the customer makes contact, he does not want a quote. He wants a commitment.

— Ron Kaufman

If you wait until you have to change, you may have waited too long.

— Ron Kaufman

Employees are the key to your success with customers. Treat them well!

— Ron Kaufman

When only a little can be done, doing it becomes the greatest you can do.

— Ron Kaufman

Constant acts of goodness are worth far more than rare acts of greatness.

— Ron Kaufman

Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects…

— Ron Kaufman

Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets…

— Ron Kaufman

Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to…

— Ron Kaufman

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will…

— Ron Kaufman

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers…

— Ron Kaufman

When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide…

— Ron Kaufman

Meeting expectations is good. Exceeding expectations is better.

— Ron Kaufman

The starting point is always now. The end is up to you.

— Ron Kaufman

Always be kind in your heart, spirit and mind.

— Ron Kaufman

Don't let doing enough be good enough.

— Ron Kaufman

Unlimited efforts can produce unlimited results.

— Ron Kaufman

Are you moving forward, or just moving?

— Ron Kaufman

A scattered effort is a poor effort.

— Ron Kaufman

Be confident enough to encourage confidence in others.

— Ron Kaufman

Silent customers can be deadly. Encourage them to complain.

— Ron Kaufman

The cutting edge of service is always being honed and polished.

— Ron Kaufman

What you want to be defines what you become.

— Ron Kaufman

If your customers are demanding, be thankful.

— Ron Kaufman

Say it with words. Show it with action.

— Ron Kaufman

You can't stop change. Don't let it stop you.

— Ron Kaufman

Only a well-oiled machine runs smoothly.

— Ron Kaufman

Be the mirror in which people admire their true potential.

— Ron Kaufman

Preparation clears a pathway for success.

— Ron Kaufman

Words not kept break more than a promise.

— Ron Kaufman