Culture Quote by Ron Kaufman

Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

— Don Porter

Customers dont expect you to be perfect. They do expect you to fix things when they go wrong.

— Donald Porter

“Patience is crucial for customer service professionals.”

— Oscar Auliq-Ice

If anything goes wrong, the customer doesn't care whose fault it is. He's the one who's going to suffer anyway.

— Jan Carlzon

Customers will want to talk to you if they believe you can solve their problems.

— Jeffrey Gitomer

Your customers get better when you do.

— Bill Gates

Listen to the customer's complaint and act fast.

— Richard Branson

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

— Jeffrey Gitomer

The customer is not always right.

— Chris Pine

“The only reason our customers buy from us is because the external problem we solve is frustrating them in some way. If we can…

— Donald Miller

If you're not trying to do something better, then you're not focused on the customer and you'll miss the possibility of making your business…

— Jonathan Ive

Treat your customers like they own you. Because they do.

— Mark Cuban