Customers and contracts are like water and a sieve. The customer will find the largest hole and slide through it. — Larry McVoy Copy Share Image
If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow. — Jack Welch Copy Share Image
If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer… — Fred Reichheld Copy Share Image
“The salesperson you’d ideally like to be and the salesperson you’d like to encounter as a customer should roughly be the same,… — Chris Murray Copy Share Image
That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game. — Ray Kroc Copy Share Image
One of the things that's consistent, if you speak to hotel owners or customers across the world, is that the proposition of… — Ritesh Agarwal Copy Share Image
Deliver infinite growth having your customers talk about you, exclaim you and tell their friends and colleagues about you. — Michael J. Silverstein Copy Share Image
Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila. — Timothy Noah Copy Share Image
“First, know your customer. There’s no substitute for engaging with customers and users directly. All the numbers in the world can’t explain… — Alistair Croll Copy Share Image
The IKEA spirit is strong and living reality. Simplicity in our behavior gives us strength. Simplicity and humbleness characterize us in our… — Ingvar Kamprad Copy Share Image
I got quite bored, serving in the bar. Since I was there, the customers wouldn't talk about women, and with half their… — Bernadette Devlin Copy Share Image
In order to sell a product or a service, a company must establish a relationship with the consumer. It must build trust… — Jay Conrad Levinson Copy Share Image
There is no other art medium like tattooing in the world. When the customer comes in with a basic idea, it is… — William Webb Copy Share Image
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand… — Mark Cuban Copy Share Image
It is not acceptable for customers in one member state to pay the price for a company to become a bigger player… — Neelie Kroes Copy Share Image
Unless you are building a new company from the ground up and can install caring as your businesses' cornerstone, you have to… — Gary Vaynerchuk Copy Share Image
You need to get to the future, ahead of your customers, and be ready to greet them when they arrive. — Marc Benioff Copy Share Image
I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal! — Niki Lauda Copy Share Image
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing? — Brian Tracy Copy Share Image
Customers long to interact with - even relate to - employees who act like there is still a light on inside. — Chip R. Bell Copy Share Image
If your customers have to ask you for it, you haven't been thinking far enough ahead. — Ron Kaufman Copy Share Image
I myself, as well as Toyota, am not perfect. I, more than anyone, wish for our customers' cars to be safe. — Akio Toyoda Copy Share Image
History has shown that incumbents tend to fight trends that challenge established ways and, in the process, lose focus on what matters… — Jason Kilar Copy Share Image
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers. — Harvey Mackay Copy Share Image
Some companies out there quote a start of production that is substantially in advance of when customers get their cars. — Elon Musk Copy Share Image
The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary. — Howard Schultz Copy Share Image
You've got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or… — Rupert Murdoch Copy Share Image
I don't want to be on the other side of the table from the customer. I was never selling anything that I… — Warren Buffett Copy Share Image
Whether you sell hamburgers or computers, we’re all in the customer service business. Our goal must be to exceed our customers’ expectations… — Dave Thomas Copy Share Image
“We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done.” — Chris Murray Copy Share Image
The need to communicate effectively with your customers will come up again and again. — Bill Gates Copy Share Image
Most ads are about the product or the company that makes it...the best ads are about the customer and how the product… — Roy H. Williams Copy Share Image
“Realize that employees and the customers both have to be engaged, at the same time, to move your business forward for sustainable… — Robert G. Thompson Copy Share Image
Amazon has a good record with customers, who are confident the retailer will give them the lowest price. Entering their home will… — Adam Lashinsky Copy Share Image
If one asserts that buying customers below what they charge them is a corporate strategy, this is in essence an arbitrage game,… — Bill Gurley Copy Share Image
“Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.” — Steve Maraboli Copy Share Image
We are really trying to move from being just a technology provider to being a partner with our customers. — John L. Flannery Copy Share Image
We're taking requests from customers who are looking for certain used copies. We already found 18 to 20 Louis L'Amour books that… — Andrew Goodman Copy Share Image
I've always believed the best measure of a product's worth is customer acceptance in the marketplace. — Paul Otellini Copy Share Image
The other thing that I love too is the enthusiasm of the QVC customer. She loves fashion, she loves looking great, and… — Brad Goreski Copy Share Image