Right now Quote by Alistair Croll

Listen to the customer's complaint and act fast.

— Richard Branson

“No customer walks into your business, gives you money and then says, “Dissatisfy me, please.” Aim for 100% customer satisfaction.”

— Bill Quiseng

“ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers? • Give…

— Susan C. Young

“It's like when you're on hold and a recorded voice comes on telling you how much the company values you as a customer. Really?…

— Jason Fried

Put yourself in your customer's place.

— Orison Swett Marden

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

— Ross Perot

If you don't talk to your customers, how will you know how to talk to your customers?

— Will Evans

Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and…

— Susan Ward

Make it easy for your customers to talk to you.

— Kevin Stirtz

“Don’t reinvent the wheel. Focus on winning one customer at a time. Be honest and sincere. Do what’s right. There’s nothing magical about this.’…

— Robert Spector

Get face time with the customers.

— Anne M. Mulcahy

“Focus on people more than money. Without employees and customers, you're going nowhere. Make sure you never stop thinking about the customer's perspective. And…

— David Green