Business inspiration Quote by Orison Swett Marden
“Put yourself in your customer's place.”
About This Quote
Source Book: Pushing to Success, 1902
Understanding customers by imagining their perspective leads to better service and products.
In simple terms: Put yourself in customers' shoes.
Key Takeaway
Empathize with customers.
Themes
empathy
customer focus
service
Mood
considerate
strategic
Type
inspirational
practical
When to use this quote
- marketing
- sales
- product development
- customer support
Key Concepts
perspective taking
human‑centered design
Questions to Reflect On
- How can you balance empathy with data?
- What tools help you see the customer viewpoint?
A Different Perspective
May overlook objective data in favor of subjective feeling.
