Customers who are merely satisfied remain your customers only as long as everything goes their way. — Chip R. Bell Customer Copy Share Image
Effective questioning brings insight, which fuels curiosity, which cultivates wisdom. — Chip R. Bell Curiosity Copy Share Image
Giving advice is like playing pinball: only by pushing and pulling can you encourage the ball to go in a new direction… — Chip R. Bell Advice Copy Share Image
People who lie, cheat and steal in relationships are communicating that they have such an inferior view of themselves that they are… — Chip R. Bell Cheat Copy Share Image
Trust is something that happens within people only when it is created between people. — Chip R. Bell Happens Copy Share Image
Customers long to interact with - even relate to - employees who act like there is still a light on inside. — Chip R. Bell Customers Copy Share Image
