Banks can't recoup the costs of serving customers who save in small amounts and transact frequently. — Sylvia Mathews Burwell Copy Share Image
Most customers, by the time the musicians reach the second set, are to some extent inebriated. They don't care what you play… — Charles Mingus Copy Share Image
Shops and clubs are very important when you want to change things. And they have a common denominator; the customer. — Eddy de Clercq Copy Share Image
Companies that are closest to the customers are the ones who are going to lead the industry. — Ted Waitt Copy Share Image
“The first customer ship date does not mean the company understands its customers or how to market or sell to them.” — Steve Blank Copy Share Image
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the… — Jeff Bezos Copy Share Image
Be suspicious of any work that is not building product or getting customers. It's easy to get sucked into an infrastructure rewrite… — Sam Altman Copy Share Image
My beer has been universally well-liked beyond my most sanguine expectations. Cannot serve half my customers, and they are increasing every day. — John Molson Copy Share Image
Learn to raise capital by any means necessary. That's your primary job as an entrepreneur. You must continually raise capital from family… — Richard Branson Copy Share Image
What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything… — Anne M. Mulcahy Copy Share Image
To have a healthy and thriving business, there must be healthy relationships with the C.E.O.S. in the organization and I'm not referring… — James Hunter Copy Share Image
Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure… — Seth Godin Copy Share Image
I definitely think there was some overacting on the part of the customers and the wait staff. The people who came in… — Rocco DiSpirito Copy Share Image
Every entrepreneur needs ideas, vision, and creativity - no matter what the product or service. Not only that, but the product should… — Min Kao Copy Share Image
I'd stay away from investments in a variety of sectors that are capital intensive. Anyone who says we need $100 million before… — Steve Jurvetson Copy Share Image
We always purchase the latest technology and equipement ahead of when we actually need it, so it is always ready to work… — Eric Metcalf Copy Share Image
It turns out that is exactly what product strategy is all about—figuring out the right product is the innovator’s job, not the… — Ben Horowitz Copy Share Image
I lost my job as an art salesman. It was the customer's fault. He wanted to buy the wrong paintings. — Vincent Van Gogh Copy Share Image
Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making? — Jeffrey Gitomer Copy Share Image
The goal should be to build a sustainable lifestyle business that does good for employees and customers - and that steadily builds… — Vivek Wadhwa Copy Share Image
You can't just go careening toward your idea without checking in with customers and people who might use it and making sure… — Andy Jassy Copy Share Image
Completely understand the customer by seeking an intense, complete and empathetic understanding. — Michael J. Silverstein Copy Share Image
Pricing is actually a pretty simple and straight forward thing. Customers will not pay literally a penny more than the true value… — Ron Johnson Copy Share Image
When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again. — Nikki Giovanni Copy Share Image
I'm always trying to find something new for my customers. Every season, I try to top myself and push it a little… — L'Wren Scott Copy Share Image
Firms that draw commitment from customers and staff give them a way to sign up for something that can allow them to… — John Jantsch Copy Share Image
“Even your most loyal customers always have a choice about where to take their business.” — Marilyn Suttle Copy Share Image
Meaningful relationships are two-way, and that means constantly looking for ways to improve your customers' lives. — Peter Friedman Copy Share Image
Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line… — Richard Branson Copy Share Image
There were business challenges, a lot of imitators sprung up, but we built a product that customers love. — Ritesh Agarwal Copy Share Image
What new technology does is create new opportunities to do a job that customers want done. — Tim O'Reilly Copy Share Image
If you want to gain market share at your competitor's expense - look for a customer that's suffering from too much complexity… — Peter Cohan Copy Share Image
We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the… — Howard Schultz Copy Share Image
The aim is to influence customers to use your product on their own, again and again without relying on overt calls to… — Nir Eyal Copy Share Image
Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more… — Stewart Butterfield Copy Share Image
Welcome to the Customer Revolution, where you are no longer in charge. Your customer is. — Michael Lazerow Copy Share Image
We deeply regret and are very sorry that some of our customers' payment cards were used fraudulently after making purchases at our… — Karen Katz Copy Share Image
Some businesses offer such a lousy customer experience that they are prime candidates for competition from Internet based stores. — Walt Mossberg Copy Share Image
No one can measure the loss of business that may arise from a defective item that goes out to a customer. — W. Edwards Deming Copy Share Image
People ask me how come you say hello to your customers every night? It's because I need that. It's not just a… — Dominique Crenn Copy Share Image
