The bottom line - customers want delicious food served quickly in an interactive format, and they are increasingly unwilling to compromise. — Steve Ells Copy Share Image
If Franz Kafka were alive today he'd be writing about customer service. — Jonathan Alter Copy Share Image
This company doesn't pay anybody. Only customers can do that. The company merely handles the money. — Henry Ford Copy Share Image
If you do something extraordinary for your customer you will never be forgotten. Customer service heroes get remembered, but legends never die. — Eric Lander Copy Share Image
I don't need every customer. I'm primarily in the business of selling a product for money. How much effort do I really… — Marco Arment Copy Share Image
How do we professionally manage content? We don’t. We shouldn’t manage content in the same way that we shouldn’t manage technology. Content… — Gerry McGovern Copy Share Image
I'm speaking to you from Silicon Valley, where some of the most prominent and successful companies have built their businesses by lulling… — Tim Cook Copy Share Image
Branding is not merely about differentiating products; it is about striking emotional chords with consumers. It is about cultivating identity, attachment, and… — Nirmalya Kumar Copy Share Image
What we are seeing now is customers shifting their attention from security products like firewalls and intrusion sensors, to the policies that… — John W. Thompson Copy Share Image
By a network I don't necessarily mean your customers or clients. I mean a network of people who know you, like you,… — Anonymous Copy Share Image
The customer deserves to receive exactly what we have promised to produce - a clean room, a hot cup of coffee, a… — Phil Crosby Copy Share Image
“Arguably insane utility workers that blatantly harass law abiding customers is likely to become more frequent as the long term effects of… — Steven Magee Copy Share Image
When the alarm bell rings, you'd better wake up and realize that the customer expects more from you today than he did… — Gary L. Tooker Copy Share Image
It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or… — Gary Vaynerchuk Copy Share Image
Be suspicious of any work that is not building product or getting customers. — Sam Altman Copy Share Image
Every business is a service business. Does your service put a smile on the customer's face? — Philip Kotler Copy Share Image
So all of these companies that are going for the big growth, if it continues for any length of time, will outlast… — Yvon Chouinard Copy Share Image
Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from… — Richard Branson Copy Share Image
Startups are painful, stressful and at times demoralizing. You need to be a true believer in the vision of what you are… — Steve Blank Copy Share Image
Big Data will spell the death of customer segmentation and force the marketer to understand each customer as an individual within eighteen… — Ginni Rometty Copy Share Image
God bless those employees at United who somehow continue to be gracious and patient and generous with customers even while bearing the… — Patrick Lencioni Copy Share Image
IBM customers of any size can now rest assured that Double-Take, the most innovative, flexible and reliable data protection solution on the… — Dan Jones Copy Share Image
I make all my advertising decisions based on what is best for my customers and my employees. — Mike Lindell Copy Share Image
Our customers do not differentiate between channels, and now, neither will we. — Karen Katz Copy Share Image
