There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally… — Jeff Bezos Copy Share Image
We've had customers from the beginning. The reason people use Dropbox is because they really love it. We think more about who… — Drew Houston Copy Share Image
I am thrilled to be working with Lane Bryant on this collaboration. Designing apparel women can feel confident and beautiful in has… — Lela Rose Copy Share Image
SAS is 'created' 50 million times a year, 15 seconds at a time. These 50 million 'moments of truth' are the moments… — Jan Carlzon Copy Share Image
Any small business owner wears many hats. We [New View Window Cleaning] are the salesman, bookkeeper, scheduler, cleaner, customer complaint department, etc.… — Tony Evans Copy Share Image
“When your pipeline is full – with business coming out of your ears – the notion of people asking for a discount… — Chris Murray Copy Share Image
Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you,… — Jeffrey Gitomer Copy Share Image
Education is always very important. Ultrasound is, I think, quite a niche market. We know our customers very well. We listen to… — Glen Davis Copy Share Image
Dell will participate in tablets and all sorts of client devices. Our main business is helping our customers secure, protect their data… — Michael Dell Copy Share Image
Cigarette companies market heavily to young people. They need young customers because their product kills the older ones. It is the only… — George Carlin Copy Share Image
Of learned men, the clergy show the lowest development of professional ethics. Any pastor is free to cadge customers from the divines… — H. L. Mencken Copy Share Image
The entrepreneurial investors of the time just want to repeat themselves indefinitely and don't know when to stop. You can't do that.… — Jane Jacobs Copy Share Image
The need to engage businesses and decision makers with customers can only increase in importance, and as it does, the market research… — Alex Johnston Copy Share Image
If you wish to prosper, let your customer prosper. When people have learned this lesson, everyone will seek his individual welfare in… — Frederic Bastiat Copy Share Image
The thing about startups is you can make it, and if it's wrong you can remake it, and you can build a… — John Katzman Copy Share Image
We built Bonobos, with more than a few dozen customers and counting, and the industry we were disrupting didn't seem to care.… — Andy Dunn Copy Share Image
If you want to make a substantial reduction in your carbon footprint, doing it on your own is virtually impossible, especially if… — Tom Arnold Copy Share Image
Salesforce employees are so immersed in the fervor over their offerings and their unique workplace that they are nearly incredulous to learn… — Adam Lashinsky Copy Share Image
I'm 40 now, but I want this to be a company that lives way beyond me, and I believe that customers are… — Alexander McQueen Copy Share Image
Every day, you get up, and the world is changing; your customers are expecting more from you. Your competitors are putting pressure… — Abigail Johnson Copy Share Image
I guess probably in my time in politics, it continued to be affirmed to me that the African-American community, despite being subscription… — J. C. Watts Copy Share Image
I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become… — Natalie Massenet Copy Share Image
“What does ‘family member’ mean? However big one’s business, he has that many customers. The smaller the business, fewer the customers it… — Dada Bhagwan Copy Share Image
RelayRides and WhipCar, AirBnB, Roomorama and One Fine Stay are all stellar examples of how new, access-based offers entice and provoke insurance… — Lisa Gansky Copy Share Image
Traditional PCs face competition from specialty products like Palm Pilots and from the servers that provide the nodes in computer networks. Microsoft's… — Virginia Postrel Copy Share Image
It's fantastic that Microsoft in the cloud space is one of very few companies that's got the critical mass, the particular emphasis… — Bill Gates Copy Share Image
“It’s the customer who pay us the money, it’s the employees who drive the vision, and it’s the shareholders who when the… — Think Maverick Copy Share Image
A long time ago I discovered that when employees are passionate about their work, customers are passionate about the company. Kevin Sheridan… — Quint Studer Copy Share Image
When we acquired Secureworks, if we had taken it and made all the salespeople into Dell salespeople, we would have totally destroyed… — Michael Dell Copy Share Image
I'm a small businessman and I'm well aware of the uncertainties of the economy, exactly what the 'inflationary spiral' means when I'm… — Harvey Milk Copy Share Image
If you really want to make a difference for the customer, so what you have got to do is to make sure… — Ian McLeod Copy Share Image
Yesterday, I tried to call Northwest Airlines' customer-service line over a couple of hours. I couldn't get through. The recording said, "Due… — Jay Nordlinger Copy Share Image
One of the beauties of B2B is that there is a finite number of customers. So the marketing costs are much different.… — William Fung Copy Share Image
The minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated… — Eric Ries Copy Share Image
Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to… — Ron Kaufman Copy Share Image
Let me talk about what the banks are doing, and I think the banks have been working to make sure that, as… — Chanda Kochhar Copy Share Image
A lot of my customers wouldnt go to a McDonalds but we are all after the same thing in this business: pleasing… — Rick Stein Copy Share Image
There are lots of things about Amazon for which they deserve credit. They're innovative. There are lots of very, very happy Amazon… — Scott Turow Copy Share Image
500 dollars? Fully subsidized? With a plan? I said that is the most expensive phone in the world. And it doesn't appeal… — Steve Ballmer Copy Share Image
WorldGate offers interactive set-top-box applications. Its customers want to interact with the Web as an adjunct to other things they can do,… — Mitchell Baker Copy Share Image