Abigail Johnson

We need to come up with use cases for this technology that drive clear benefits for individuals and institutions - these are…

— Abigail Johnson

Change is something that is expected and, therefore, not resisted.

— Abigail Johnson

When everyone is running the machine, and it's all working, there's a tendency to look at the short term and focus on…

— Abigail Johnson

No matter how senior you get in an organization, no matter how well you're perceived to be doing, your job is never…

— Abigail Johnson

Even a small reduction in errors and rework can have a significant impact.

— Abigail Johnson

Lots of people will give you advice... and depending upon how well they know you, the advice might be valid or not…

— Abigail Johnson

Returns matter a lot. It's our capital.

— Abigail Johnson

There's a time that may come in an organization where leading by influence is not enough. When things are not going the…

— Abigail Johnson

Every day, you get up, and the world is changing; your customers are expecting more from you. Your competitors are putting pressure…

— Abigail Johnson

We at Fidelity view ourselves just as much a financial information processing company as an investment management firm. That may not be…

— Abigail Johnson

“But you won't be as cute if you're just plain all the time.”

— Abigail Johnson

I like analyzing and managing large-scale transaction processing platforms, record-keeping administration, and brokerage trading services.

— Abigail Johnson

When computer systems cause errors, you can end up with The Dreaded NIGO - the 'not in good order' transaction.

— Abigail Johnson

I demand pretty aggressive goal setting and a commitment to measured progress towards those goals because I don't like surprises. I don't…

— Abigail Johnson

Blockchain technology isn't just a more efficient way to settle securities. It will fundamentally change market structures, and maybe even the architecture…

— Abigail Johnson

Don't assume that the answers are out there in the form of somebody else already doing something. Sometimes they are. But you…

— Abigail Johnson

Across the board, women are unhappy with our industry.

— Abigail Johnson

I am in a traditional financial services business - but we at Fidelity can see that the evolution of technology is setting…

— Abigail Johnson

I was raised to believe that New England is the best place on the planet.

— Abigail Johnson

I love this stuff - bitcoin, ethereum, blockchain technology - and what the future holds.

— Abigail Johnson

Sometimes you can gradually improve things. But sometimes, they don't work, and you've just got to just say: Let's grind this baby…

— Abigail Johnson

I'm a believer. I'm one of the few standing before you today from a large financial services company that has not given…

— Abigail Johnson

You have to think that the answer - and the right answer - for you and your organization might not be something…

— Abigail Johnson

Every day, you have to get up with new energy and new ideas to contribute to pushing the organization forward.

— Abigail Johnson

Your results are very quantifiable. And nobody can take those results away from you. They are yours... All of that, I think,…

— Abigail Johnson