Appeals Quote by Steve Ballmer
“500 dollars? Fully subsidized? With a plan? I said that is the most expensive phone in the world. And it doesn't appeal to business customers because it doesn't have a keyboard. Which makes it not a very good email machine.”
About This Quote
Source Interview: Bloomberg Tech Talk, 2010
The speaker criticizes a high‑priced smartphone lacking a physical keyboard, arguing it fails to meet business users’ needs for efficient email.
In simple terms: Expensive phones without keyboards aren’t good for business email.
Consider user needs before pricing.
Themes
Mood
Type
When to use this quote
- enterprise sales
- product development
- marketing positioning
Key Concepts
Questions to Reflect On
- Do business users prioritize price over functionality?
- How essential is a physical keyboard for email efficiency?
Business users may still prefer keyboards despite trends.