Customers Quote by Tim O'Reilly
“What new technology does is create new opportunities to do a job that customers want done.”
About This Quote
Source Speech: Keynote at Web Summit, 2019
Technology creates demand for services that customers truly need, urging businesses to align innovation with real problems.
In simple terms: Tech creates jobs that meet customer needs.
Key Takeaway
Align tech development with genuine customer demand.
Themes
innovation
customer focus
market fit
Mood
analytical
forward‑looking
Type
business
strategic
When to use this quote
- startup launches
- product development
- digital transformation
Key Concepts
disruption
service design
Questions to Reflect On
- What customer problem are you solving with new tech?
- How can you validate demand before building?
A Different Perspective
Focusing only on tech can ignore human factors.
