Customers Quote by Eric Ries Download Open image “If you don't know who your customer is, you don't know what quality is.” — Eric Ries ★ ★ ★ ★ ★ 3.5 out of 5 (5 ratings) Copy quoteShare Customers Excellence Funny Ifs Inspirational Knows Love Quality
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. — Peter Drucker Copy Share Image
'Quality' means what will sell and do a customer some good - at least try to. — W. Edwards Deming Copy Share Image
Customer needs may vary, but their bias for quality never does. — J. Willard Marriott Copy Share Image
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them… — Anonymous Copy Share
Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. — Peter Drucker Copy Share Image
Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards… — Ed Robertson Copy Share Image
“When buyers don’t know anything about your brand, they use your price as a strong indication of quality.” — Marlene Jensen Copy Share Image
Inherent quality is part of absolute quality and without it things will appear shoddy. The users may not know why, but they always sense… — Erik Spiekermann Copy Share Image
The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours. — W. Edwards Deming Copy Share Image
“Customer satisfaction is the key determinant of quality. If a product satisfies the customer or meets the customer's specifications, then it is acceptable. Otherwise,… — Penelope Przekop Copy Share Image
The lesson of the MVP is that any additional work beyond what was required to start learning is waste, no matter how important it… — Eric Ries Copy Share Image
HubSpot has used the lean startup method to build a spectacularly successful company. What I particularly love about HubSpot is that they are so… — Eric Ries Copy Share Image
By the time that product is ready to be distributed widely, it will already have established customers. — Eric Ries Copy Share Image
It was 1999, and we were building a way for college kids to create online profiles for the purpose of sharing... with employers. Oops.… — Eric Ries Copy Share Image
Except in very narrow cases, where there's breakthrough science that needs patent production, worrying about competitors is a waste of time. If you can't… — Eric Ries Copy Share Image
“waiting too long to release can lead to the ultimate waste: making something that nobody wants.” — Eric Ries Copy Share Image
There's nothing wrong with raising venture capital. Many lean startups are ambitious and are able to deploy large amounts of capital. What differentiates them… — Eric Ries Copy Share Image
“In the Lean Startup model, every product, every feature, every marketing campaign—everything a startup does—is understood to be an experiment designed to achieve validated… — Eric Ries Copy Share Image
“...a long-term reputation is only at risk when companies engage in vocal launch activities such as PR and building hype. When a product fails… — Eric Ries Copy Share Image
The minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated learning about… — Eric Ries Copy Share Image
Every startup has a chance to change the world, by bringing not just a new product, but an entirely new institution into existence. — Eric Ries Copy Share Image
The best way to hold customers is to constantly figure out how to give them more for less. — Philip Kotler Copy Share Image
Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying… — Marc Ostrofsky Copy Share Image
One of the Internet's highest-profile companies, Priceline once dreamed of transforming the way consumer goods are bought and sold by offering customers the chance… — Alex Berenson Copy Share Image
Research is an organized method of trying to find out what you are going to do after you cannot do what you are doing… — Charles Kettering Copy Share Image
Without a customer, you don't have a business - all you have is a hobby. — Don Peppers Copy Share Image
In open source, you really have to be near the watershed to have an impact on the source code. Customers want to be near… — Peter Fenton Copy Share Image
Get a minimum viable product out there, test it out, see how customers respond. — Shira Goodman Copy Share Image
Tachyon OPC+ is a natural extension of our market-winning Tachyon platform, giving customers a clear path to minimizing the OPC error budget and producing… — Bill Vaughan Copy Share Image
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because,… — Jeff Bezos Copy Share Image
In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or… — Stephen Covey Copy Share Image
Why is Caterpillar bad if we create a new job in India or China to receive U.S. exports? It makes no sense to me.… — Douglas R. Oberhelman Copy Share Image
