Customer Quote by W. Edwards Deming Download Open image “'Quality' means what will sell and do a customer some good - at least try to.” — W. Edwards Deming ★ ★ ★ ★ ★ 3.5 out of 5 (6 ratings) Copy quoteShare Customer Excellence Good Means Quality Sell Some Try Will
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. — Peter Drucker Copy Share Image
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to… — Anonymous Copy Share Image
Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards… — Ed Robertson Copy Share Image
Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. — Peter Drucker Copy Share Image
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise… — John Ruskin Copy Share Image
“Quality management ensures that an organization, product, or service is consistent, effective, and meet customers’ expectation.” — Pearl Zhu Copy Share Image
We must define quality as conformance to specifications if we are to manage it. — Phil Crosby Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image
“The police ultimately pay the price for poor customer service when citizens become fearful of them.” — Steven Magee Copy Share Image
Companies are bought for their revenue, customer base, technology, or people. A few great companies offer all of these, but any valuable business offers… — Margaret Heffernan Copy Share Image
I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not. — Jimmy John Liautaud Copy Share Image
“I did customer service for a company. I hated it, as the customers knew they were building problematic systems!” — Steven Magee Copy Share Image
What I disliked most about working as a shop assistant wasn't the occasional snooty customer or the shop or the hours, but the way… — Charlie Brooker Copy Share Image
Yes, e-commerce is a strange situation for an old guy like me. You can buy a TV online, OK, but to buy a dress… — Max Azria Copy Share Image
“Data Scientists should recall innovation often times is not providing fancy algorithms, but rather value to the customer.” — Damian Mingle Copy Share Image
First and foremost, localization is a customer strategy, it's not a cost arbitrage or whatever. — John L. Flannery Copy Share Image
I do not work for the shareholder, to be honest. I work for the customer. — Paul Polman Copy Share Image
It's almost always easier to sell to an existing customer base than to find a new one. — Lewis Howes Copy Share Image
I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There… — Natalie Massenet Copy Share Image
But nothing is better than the market, where the customer and the business deal directly with each other, because if you rip people off,… — John Stossel Copy Share Image
