It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be… — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that… — W. Edwards Deming Copy Share Image
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change. — W. Edwards Deming Copy Share Image
Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not… — W. Edwards Deming Copy Share Image
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence… — W. Edwards Deming Copy Share Image
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy… — W. Edwards Deming Copy Share Image
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product… — W. Edwards Deming Copy Share Image
Plants don't close from poor workmanship, but from poor management. — W. Edwards Deming Copy Share Image
When people try to do what they can not do, they wish to give up. — W. Edwards Deming Copy Share Image
When a worker has reached a stable state, further training will not help him. — W. Edwards Deming Copy Share Image
A leader knows who is outside of the system and needs special help. — W. Edwards Deming Copy Share Image
I am not reporting things about people. I am reporting things about practices. — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image