In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity… — W. Edwards Deming Copy Share Image
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not… — W. Edwards Deming Copy Share Image
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system… — W. Edwards Deming Copy Share Image
Learning is not compulsory; it's voluntary. Improvement is not compulsory; it's voluntary. But to survive, we must learn. — W. Edwards Deming Copy Share Image
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this:… — W. Edwards Deming Copy Share Image
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one… — W. Edwards Deming Copy Share Image
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for… — W. Edwards Deming Copy Share Image
Quality comes not from inspection, but from improvement of the production process. — W. Edwards Deming Copy Share Image
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on… — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image
