It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be… — W. Edwards Deming Copy Share Image
People with targets and jobs dependent upon meeting them will probably meet the targets - even if they have to destroy the… — W. Edwards Deming Copy Share Image
It is management's job to direct the efforts of all components toward the aim of the system. The first step is clarification:… — W. Edwards Deming Copy Share Image
The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously… — W. Edwards Deming Copy Share Image
Management's job is to know which systems are stable and which are not. — W. Edwards Deming Copy Share Image
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in… — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image
