Products Quotes by W. Edwards Deming

11 Products quotes by W. Edwards Deming

All Products quotes W. Edwards Deming’s page

W. Edwards Deming shares his timeless emphasis on quality and continuous improvement, distilled into eleven short statements about products. Each quote reinforces the idea that excellence is a process, not a destination.

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The customer invents nothing. New products and new services come from the producer.

W. Edwards Deming

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You cannot inspect quality into the product; it is already there.

W. Edwards Deming

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The main difference between service and manufacturing is the service department doesn't know that they have a product.

W. Edwards Deming

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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one…

W. Edwards Deming

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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product…

W. Edwards Deming

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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and…

W. Edwards Deming

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Part of America's industrial problems is the aim of its corporate managers. Most American executives think they are in the business to…

W. Edwards Deming

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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and…

W. Edwards Deming

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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come…

W. Edwards Deming

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Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product…

W. Edwards Deming

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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S.…

W. Edwards Deming

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More by W. Edwards Deming

Absence of defects does not necessarily build business... Something more is required.

W. Edwards Deming

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In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.

W. Edwards Deming

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We are here to make another world.

W. Edwards Deming

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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.

W. Edwards Deming

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Innovation comes from the producer - not from the customer.

W. Edwards Deming

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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.

W. Edwards Deming

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A leader is a coach, not a judge.

W. Edwards Deming

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It does not happen all at once. There is no instant pudding.

W. Edwards Deming

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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.

W. Edwards Deming

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We know what we told him, but we don't know what he heard.

W. Edwards Deming

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Rational behavior requires theory. Reactive behavior requires only reflex action.

W. Edwards Deming

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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance…

W. Edwards Deming

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“It is not enough to just do your best or work hard; You must know what to work on.”

W. Edwards Deming

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You have to manage a system. The system doesn't manage itself.

W. Edwards Deming

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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

W. Edwards Deming

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