Department Quote by W. Edwards Deming

All companies are service companies; some also manufacture products.

— Peter Drucker

You don't get new products and services out of sameness.

— Jane Jacobs

The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.

— Anne M. Mulcahy

The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.

— Herb Kelleher

I believe in a company that combines service and product offerings which are a bit different from other industries.

— Borje Ekholm

There are differences in the businesses themselves, but the fundamentals are the same: give customers a good experience, charge them a reasonable price, listen…

— Ronnie Apteker

Software is largely a service industry operating under the persistent but unfounded delusion that it is a manufacturing industry

— Eric S. Raymond

I'm not in the service business.

— Nic Pizzolatto

The customer invents nothing. New products and new services come from the producer.

— W. Edwards Deming

Products are valued higher than services.

— James Altucher

While there are differences, there are similarities in terms of cost-cutting and many other things, but you also have to be talking about heart.…

— Donald Trump

When a company owns one precise thought in the consumer's mind, it sets the context for everything and there should be no distinction between…

— Maurice Saatchi