The most important figures for management of any organization are unknown and unknowable. — W. Edwards Deming Copy Share Image
It is important that an aim never be defined in terms of a specific activity or method. It must always relate to… — W. Edwards Deming Copy Share Image
...the most important things we need to manage can't be measured. — W. Edwards Deming Copy Share Image
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how… — W. Edwards Deming Copy Share Image
One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable,… — W. Edwards Deming Copy Share Image
If someone can make a contribution to the company he feels important. — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image
