Let us ask our suppliers to come and help us to solve our problems. — W. Edwards Deming Copy Share Image
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, "Figuring out how to think… — W. Edwards Deming Copy Share Image
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big… — W. Edwards Deming Copy Share Image
Part of America's industrial problems is the aim of its corporate managers. Most American executives think they are in the business to… — W. Edwards Deming Copy Share Image
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the… — W. Edwards Deming Copy Share Image
The most basic problem is that performance appraisals often don't accurately assess performance. — W. Edwards Deming Copy Share Image
The worker is not the problem. The problem is at the top! Management! — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image