Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change. — W. Edwards Deming Copy Share Image
Transformation is not automatic. It must be learned; it must be led. — W. Edwards Deming Copy Share Image
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and… — W. Edwards Deming Copy Share Image
Learning is not compulsory; it's voluntary. Improvement is not compulsory; it's voluntary. But to survive, we must learn. — W. Edwards Deming Copy Share Image
Learning is not compulsory; it's voluntary... But to survive, we must learn. — W. Edwards Deming Copy Share Image
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various… — W. Edwards Deming Copy Share Image
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform,… — W. Edwards Deming Copy Share Image
People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning. — W. Edwards Deming Copy Share Image
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on… — W. Edwards Deming Copy Share Image
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory,… — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image