Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not… — W. Edwards Deming Copy Share Image
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, "Figuring out how to think… — W. Edwards Deming Copy Share Image
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing. — W. Edwards Deming Copy Share Image
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory,… — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image