To manage one must lead. To lead, one must understand the work that he and his people are responsible for — W. Edwards Deming Copy Share Image
Competition should not be for a share of the market-but to expand the market. — W. Edwards Deming Copy Share Image
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth — W. Edwards Deming Copy Share Image
Mere allocation of huge sums of money for quality will not bring quality. — W. Edwards Deming Copy Share Image
We should work on our process, not the outcome of our processes. — W. Edwards Deming Copy Share Image
Hard work and best efforts will not by themselves dig us out of the pit. — W. Edwards Deming Copy Share Image
Just because you can measure everything doesn't mean that you should. — W. Edwards Deming Copy Share Image
Learning is not compulsory; it's voluntary... But to survive, we must learn. — W. Edwards Deming Copy Share Image
It's not enough to do your best; you must know what to do & then do your best. — W. Edwards Deming Copy Share Image
If you destroy the people of a company, you do not have much left. — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image
