Inspirational Quote by W. Edwards Deming
“It's management's job to know.”
About This Quote
Source Book: Out of the Crisis, 1982
Leaders must understand operations to guide them effectively.
In simple terms: Management must know their work.
Key Takeaway
Learn the details, lead wisely.
Themes
leadership
knowledge
operations
Mood
pragmatic
instructive
Type
business
management
When to use this quote
- quality improvement
- strategic planning
- team management
Key Concepts
systems thinking
process control
Questions to Reflect On
- How can managers stay informed?
- What tools aid operational insight?
A Different Perspective
Leaders may lack time for deep knowledge.
