Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not… — W. Edwards Deming Copy Share Image
Competition should not be for a share of the market-but to expand the market. — W. Edwards Deming Copy Share Image
The aim of education should be to preserve and nurture the yearning for learning that a child is born with. — W. Edwards Deming Copy Share Image
Just because you can measure everything doesn't mean that you should. — W. Edwards Deming Copy Share Image
The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously… — W. Edwards Deming Copy Share Image
In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should… — W. Edwards Deming Copy Share Image
We should work on our process, not the outcome of our processes. — W. Edwards Deming Copy Share Image
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this:… — W. Edwards Deming Copy Share Image
Part of America's industrial problems is the aim of its corporate managers. Most American executives think they are in the business to… — W. Edwards Deming Copy Share Image
What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is… — W. Edwards Deming Copy Share Image
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for… — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image
