Add Quote by W. Edwards Deming
“I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special”
About This Quote
Source Book: Out of the Crisis, 1982
Most problems stem from systemic issues rather than individual errors; management holds responsibility for the majority of failures and opportunities.
In simple terms: Systemic flaws cause most trouble; management must fix them.
Key Takeaway
Focus on improving systems, not blaming people.
Themes
management
quality
systems
responsibility
Mood
analytical
pragmatic
Type
business
motivational
When to use this quote
- manufacturing
- software development
- healthcare
- education
Key Concepts
systems thinking
continuous improvement
leadership
Questions to Reflect On
- What system change could most improve your work?
- How can you influence management decisions?
A Different Perspective
Changing systems can be slow and meet resistance.
