Activity Quote by W. Edwards Deming

“It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.”

W. Edwards Deming

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Activity Aim Clear Defined Important Judgment Leadership Life Life is Method Planning Plans Plans For The Future Relate Term Values

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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.

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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.

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A leader is a coach, not a judge.

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It does not happen all at once. There is no instant pudding.

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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.

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We know what we told him, but we don't know what he heard.

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Rational behavior requires theory. Reactive behavior requires only reflex action.

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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance…

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