Dodge Quote by W. Edwards Deming
“We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.”
About This Quote
Source Speech: Quality Management Lecture, 1950s
Quality cannot be added by inspection; it must be built into the process from the start.
In simple terms: Inspection can't create quality.
Focus on process improvement.
Themes
Mood
Type
When to use this quote
- manufacturing
- software development
- service industry
- regulatory compliance
Key Concepts
Questions to Reflect On
- How can you embed quality in design?
- What processes need redesign?
Inspection alone may miss systemic flaws.