Skip to content

Dodge Quote by W. Edwards Deming

“We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.” quote by W. Edwards Deming
Download Open image
“We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.”

W. Edwards Deming

About This Quote

Source Speech: Quality Management Lecture, 1950s

Quality cannot be added by inspection; it must be built into the process from the start.

In simple terms: Inspection can't create quality.

Key Takeaway

Focus on process improvement.

Themes

quality process improvement inspection management

Mood

determined pragmatic

Type

advisory instructional

When to use this quote

  • manufacturing
  • software development
  • service industry
  • regulatory compliance

Key Concepts

Total Quality Management continuous improvement

Questions to Reflect On

  • How can you embed quality in design?
  • What processes need redesign?
A Different Perspective

Inspection alone may miss systemic flaws.

4.7 out of 5 (4 ratings)

More by W. Edwards Deming

Explore all 255 W. Edwards Deming quotes

More Dodge quotes

Browse all 124 Dodge quotes