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“You do not install quality; you begin to work at it.” quote by W. Edwards Deming
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“You do not install quality; you begin to work at it.”

W. Edwards Deming

About This Quote

Source Book: Out of the Crisis, 1982

Quality must be cultivated through continuous effort, not a one‑time installation.

In simple terms: Quality is built, not bought.

Key Takeaway

Commit to ongoing improvement processes.

Themes

business quality process continuous improvement leadership

Mood

pragmatic motivational

Type

professional educational

When to use this quote

  • manufacturing
  • service industries
  • software development
  • education

Key Concepts

total quality management kaizen

Questions to Reflect On

  • What habits foster a quality mindset?
  • How to measure progress in quality initiatives?
A Different Perspective

Improvement requires resources and cultural change, which can be resisted.

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