People learn in different ways: reading, listening, pictures, watching. — W. Edwards Deming Copy Share Image
Let us ask our suppliers to come and help us to solve our problems. — W. Edwards Deming Copy Share Image
Management's job is to know which systems are stable and which are not. — W. Edwards Deming Copy Share Image
We should work on our process, not the outcome of our processes. — W. Edwards Deming Copy Share Image
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product… — W. Edwards Deming Copy Share Image
No one can measure the loss of business that may arise from a defective item that goes out to a customer. — W. Edwards Deming Copy Share Image
Plants don't close from poor workmanship, but from poor management. — W. Edwards Deming Copy Share Image
We are being ruined by the best efforts of people who are doing the wrong thing. — W. Edwards Deming Copy Share Image
Management by results - like driving a car by looking in rear view mirror. — W. Edwards Deming Copy Share Image
Understanding variation is the key to success in quality and business. — W. Edwards Deming Copy Share Image
When people try to do what they can not do, they wish to give up. — W. Edwards Deming Copy Share Image
The individual has been crushed by our style of management today. — W. Edwards Deming Copy Share Image
People care more for themselves when they contribute to the system. — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image
