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Change Quote by W. Edwards Deming

“Change the rule and you will get a new number.” quote by W. Edwards Deming
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“Change the rule and you will get a new number.”

W. Edwards Deming

About This Quote

Source Book: Out of the Crisis, W. Edwards Deming, 1982

Altering a rule changes the resulting metric, highlighting the impact of definitions.

In simple terms: Changing rules changes numbers.

Key Takeaway

Define rules carefully.

Themes

quality metrics systems thinking

Mood

analytical critical

Type

educational philosophical

When to use this quote

  • business processes
  • education grading
  • policy formulation
  • software development
  • financial reporting

Key Concepts

statistical control process improvement

Questions to Reflect On

  • What rule changes could improve outcomes?
  • How do you ensure metric integrity?
A Different Perspective

Metrics can be manipulated by redefining rules.

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