Business Quote by W. Edwards Deming
“People work in the system. Management creates the system”
About This Quote
Source Book: Out of the Crisis, W. Edwards Deming, 1982
People operate within existing structures, while leaders design those structures.
In simple terms: Workers follow rules; leaders design rules.
Design better systems, not just better workers.
Themes
Mood
Type
When to use this quote
- business strategy
- quality improvement
- process redesign
- team building
Key Concepts
Questions to Reflect On
- How can leaders involve workers in system design?
- What feedback mechanisms ensure system relevance?
Effective systems still need skilled people to execute them.