Skip to content

Business Quote by W. Edwards Deming

“People work in the system. Management creates the system” quote by W. Edwards Deming
Download Open image
“People work in the system. Management creates the system”

W. Edwards Deming

About This Quote

Source Book: Out of the Crisis, W. Edwards Deming, 1982

People operate within existing structures, while leaders design those structures.

In simple terms: Workers follow rules; leaders design rules.

Key Takeaway

Design better systems, not just better workers.

Themes

leadership systems management organization process improvement

Mood

thoughtful analytical

Type

advisory strategic

When to use this quote

  • business strategy
  • quality improvement
  • process redesign
  • team building

Key Concepts

systems theory organizational design feedback loops

Questions to Reflect On

  • How can leaders involve workers in system design?
  • What feedback mechanisms ensure system relevance?
A Different Perspective

Effective systems still need skilled people to execute them.

4.1 out of 5 (10 ratings)

More by W. Edwards Deming

Explore all 255 W. Edwards Deming quotes

More Business quotes

Browse all 38,995 Business quotes