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Management Quote by W. Edwards Deming

“Managing by results only makes things worse.” quote by W. Edwards Deming
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“Managing by results only makes things worse.”

W. Edwards Deming

About This Quote

Source Book: Out of the Crisis by W. Edwards Deming, 1982

Focusing solely on outcomes leads to neglect of processes, causing overall decline.

In simple terms: Results‑only focus harms overall performance.

Key Takeaway

Balance results with process quality.

Themes

management results processes

Mood

analytical critical

Type

business practical

When to use this quote

  • business strategy
  • project management
  • quality control

Key Concepts

systems thinking continuous improvement

Questions to Reflect On

  • What processes suffer when only results matter?
  • How to integrate process metrics?
A Different Perspective

Can ignore short‑term gains for long‑term health.

3.7 out of 5 (6 ratings)

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