Management Quote by W. Edwards Deming
“Managing by results only makes things worse.”
About This Quote
Source Book: Out of the Crisis by W. Edwards Deming, 1982
Focusing solely on outcomes leads to neglect of processes, causing overall decline.
In simple terms: Results‑only focus harms overall performance.
Balance results with process quality.
Themes
Mood
Type
When to use this quote
- business strategy
- project management
- quality control
Key Concepts
Questions to Reflect On
- What processes suffer when only results matter?
- How to integrate process metrics?
Can ignore short‑term gains for long‑term health.